At Nillo Food, we respect your privacy and are committed to protecting the information you share with us when using our website.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

We may collect information that you voluntarily provide when contacting us through our website.

This may include your name, phone number, additional phone number, governorate, address, business type, and any message or inquiry you submit.

This information may be collected through our general contact form or our retailer and distributor inquiry form.

2. How We Use Your Information

We may use the information you provide to respond to your inquiries, communicate with you, provide information about Nillo Food products, review retailer and distributor requests, explore potential business partnerships, and improve our website and user experience.

We will not use your information for purposes unrelated to your interaction with us without an appropriate reason.

3. Retailers and Distributors

If you submit a retailer or distributor inquiry, the information you provide may be shared internally with the relevant Nillo Food sales or distribution team.

The information may be used to contact you and evaluate potential business or distribution opportunities.

Submitting an inquiry does not guarantee approval of any distribution, retail, or partnership request.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember certain preferences, measure website performance, and understand how visitors interact with the website.

Some cookies may be necessary for the website to function correctly.

Where non-essential cookies are used, you may be given the option to manage or accept them depending on the website configuration.

5. Analytics and Usage Information

We may use analytics tools to understand website performance and visitor behavior.

This information may include device type, browser type, pages visited, time spent on the website, referral source, and approximate location.

This information is generally used for statistical and website improvement purposes and is not intended to personally identify individual visitors.

6. Sharing Your Information

Nillo Food does not sell your personal information.

We may share limited information with trusted service providers when necessary to operate the website, such as hosting providers, technical support services, analytics providers, or communication platforms.

Information is shared only to the extent necessary for these services.

We may also disclose information where required by applicable law or a valid request from an authorized authority.

7. Data Security

We take reasonable measures to help protect personal information against unauthorized access, misuse, loss, or alteration.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include responding to inquiries, managing retailer or distributor requests, or maintaining relevant business communications.

Information may be deleted or anonymized when it is no longer required, unless retention is necessary for legitimate legal or administrative purposes.

9. Your Rights

You may contact us if you would like to ask about the personal information you have provided or request that it be corrected, updated, or deleted, subject to applicable laws and requirements.

10. Third-Party Links

Our website may contain links to third-party websites or social media platforms.

Nillo Food is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If we become aware that personal information from a child has been submitted inappropriately, we may take reasonable steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Nillo Food
Email: [info@nillofood.com]
Address: [10th of Ramadan City – Industrial Zone, Zone 46]